Frequently Asked Questions

Frequently Asked Questions

Work did not get saved or I was logged out of the platform.

It is recommended you save your input before moving to another part of the platform or if you plan to leave your browser open for an extended period of time. The LeaderXY Platform requires a more stable connection than a normal webpage because of the large amounts of information you are entering into the platform. Your browser's cache may become full, so it is recommended when you plan on entering a large amount of information into the LeaderXY Platform that you Logout of the Platform, clear the cache and then login to the Platform. See Known Browser Issues for more detail.

Important for the Administrator - Managing Uploads

User Access
Coach or Manager Access
Administrative Access
Build a Personal Success System Build and Develop People Build a Product or Process
Graphic View of User Access

How to Get Started:

  • Login
  • Click My Plan in top menu bar.
  • Click Overview tab and review.
  • Follow the tabs.
Input Your Information into:
  • Forms & Idea Journal
  • Exchange messages with Coach or Manager
  • Link to learning and performance improvement resources.

Tutorial: User Tools

Graphic View of Manager/Coach Access

Manager/Coach Access also has User Access tools.

How to Access Manager/Coach Console:

  • Click on Coach Console in top menu bar.
  • Click on My Coachees to open files of employees or people you are coaching.
  • Double click on an individual's name to open their files.

Tutorial: Manager/Coach Tools

Additional Places to Input Information

  • You have all the User Access input forms.
  • You can interact with others by inputting information directly into employees or coachee forms.
  • You have a My Notes journal to maintain private notes on each individual.
Graphic View of Administrative Access

Admin Access also has Manager or Coach and User Access tools.

How to Access Administrative Tools:

  • Mouse over Admin Access in top menu bar.
  • Click on Application Manager.

Tutorial: Administrative Tools